Client: TeleQ Network Solutions
Industry: Network Services & Technology
Capabilities: Business Plan Creation, Process Documentation, Operations Strategy,
Sales & Marketing Strategy, Hands-On Management, Acquisition
Summary: TeleQ Network Solutions, a network services provider for small- and medium-sized
businesses, was heavily in debt and struggling with 23 of 24 months of sustained
losses. LDD Partners was engaged to identify and address the root cause(s).
The team at TeleQ Network Solutions was heavily segmented due to low morale
implementation of standardized processes for operation, sales and marketing
TeleQ Network Solutions was also experiencing difficulty with inconsistent
quality customer service.
How LDD Helped:
LDD Partners assumed hands-on management of TeleQ Network Solutions.
performing a comprehensive strategic needs analysis, we documented and implemented
a comprehensive set of new processes, employee reviews and strict financial controls
none had existed before. LDD Partners also created sales and marketing strategies
recurring income and managed the TeleQ Network Solutions sales team by
After creating a culture of transparency, LDD Partners assisted ownership in hiring a
time CEO to take over management of the company.
LDD Partners Delivered Success:
Less than one month after assuming hands-on
management of TeleQ Network Solutions,
LDD Partners led the company to 9 consecutive
months of profitability. TeleQ Network
Solutions employees were motivated to contribute
to organizational success. Increased
reporting and accountability led to streamlining
of processes, as well as improvement in
the quality of customer service and the level of client satisfaction.
When the owner decided to restructure the business, LDD Partners was re-engaged to
facilitate asset sale to EvolveIP.